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Healthwise - Call center Resources & Knowledgebase USA

main » Call Center Outsourcing » Knowledgebase Management

[ Visit Site ]  Healthwise's mission is to help people make better health decisions. Disease management companies, health plans, physicians, hospitals, and other health care organizations use Healthwise call center resources.

Healthwise Connect is the clinical interface for the Healthwise Knowledgebase. The Healthwise Knowledgebase is uniquely decision-focused to promote shared decision making. Call center agents can easily find the information they need by selecting from 5,500 topics*, including:
o Symptom-based topics.
o Health condition and disease topics.
o Health and wellness topics.
o Medical test topics.
o Prescription and non-prescription medication and nutritional supplement topics.
o Complementary and alternative medicine topics. (optional)
o Self-help and support group information.


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