Frontline Call Center

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[ Visit Site ] Frontline Call Center is a leader in providing excellent customer management skills and we strive to make this a cost-effective solution for businesses to achieve excellent customer support in a global market where 24/7 coverage keeps them on the leading edge.

Staff: We have a strong management team that is involved with the set up of each new account. The average age of our agents is approximately 35 with varied professional backgrounds in customer support. We have a very low turnover rate and our staff takes pride in product knowledge and customer service.

Specialized Accounts: We work with companies that appreciate and require a higher level of support by industry standards, yet maintain a cost-effective solution in comparison to in-house customer management.

Location: Frontline Call Center is located on Orcas Island off the coast of Seattle, Washington.

Company Standards: We take additional time to train our staff so that they understand all levels of the companies we represent. We demand a service level that creates a professional front in handling your customer services. We have state-of-the art back up equipment to ensure we are live 24/7/365. We don’t outsource any of our accounts.

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